HMC Privacy Policy – HexcelMath

Hexcel Math Club

Privacy Policy

We respect your privacy!

At HMC Exam Prep (“HMC,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, mobile applications, and services (collectively, the “Services”).

Information We Collect

1.1 Information You Provide to Us

Account Information: When you create an HMC account, we collect:

Name (or username)
Email address
Password (encrypted)
Date of birth
Grade level
Educational goals and preferences

Profile Information: You may optionally provide:

Profile photo
School or institution name
Learning preferences and interests
Bio or description

Payment Information: When purchasing plans, we collect:

Billing name and address
Payment card information (processed securely through third-party payment processors)
Transaction history

User-Generated Content: We collect content you create or share:

Comments and questions on lessons
Study group posts and discussions
Liked or bookmarked content
Subscribed topics and followed teachers

Communications: When you contact us:

Support requests and correspondence
Feedback and survey responses
Community reports

1.2 Information We Collect Automatically

Usage Information:

Pages visited and features used
Time spent on lessons and topics
Search queries
Learning progress and performance data
Practice questions attempted and results

Device Information:

Device type, operating system, and browser
IP address and general location (city/country level)
Device identifiers
Language preferences

Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to:

Keep you logged in
Remember your preferences
Analyze how you use our Services
Deliver personalized content
Improve our Services

1.3 Information from Third Parties

Social Media: If you connect via social login (Google, Facebook), we receive:

Basic profile information (name, email, profile picture)
Only information you authorized

Payment Processors: We receive confirmation of successful payments but don’t store full payment card details

How we use your information

We use collected information to:

Provide and Improve Services:

Create and manage your account
Deliver personalized learning experiences
Track your progress and provide recommendations
Enable community features (groups, comments, following)
Process payments and manage subscriptions
Provide customer support

Communicate With You:

Send service-related notifications
Respond to your inquiries
Share educational tips and updates (with your consent)
Send marketing communications (you can opt out anytime)

Safety and Security:

Detect and prevent fraud or abuse
Enforce our Community Guidelines and Terms of Service
Protect the safety of our community, especially minors
Comply with legal obligations

Research and Analytics:

Understand how users interact with our Services
Identify trends and usage patterns
Improve our content and features
Develop new products and services

Legal Compliance:

Respond to legal requests
Protect our rights and property
Comply with applicable laws and regulations

How we share your information

We don’t sell your personal information. We share information only in these circumstances:

With Other Users (Based on Your Choices):

Your profile information (name, photo, bio) is visible to other community members
Your comments, questions, and group posts are visible to relevant community members
Your subscribed topics and followed teachers may be visible to others

With Service Providers: We share information with trusted third parties who help us:

Process payments
Host our Services
Provide customer support
Analyze usage data
Send emails These providers are contractually obligated to protect your information.

For Legal Reasons: We may disclose information:

To comply with laws, regulations, or legal processes
To respond to lawful requests from authorities
To protect our rights, property, or safety
To prevent fraud or security issues
In connection with legal proceedings

Business Transfers: If HMC is involved in a merger, acquisition, or sale, your information may be transferred (we’ll notify you beforehand).

With Your Consent: We’ll share information when you explicitly authorize us to do so.

Aggregated/De-identified Data: We may share statistical or aggregated information that doesn’t identify you personally.

Your privacy rights and choices

Access and Update: You can access and update your account information anytime through your profile settings.

Delete Your Account: You can request account deletion by contacting [email protected]. Note that some information may be retained as required by law or for legitimate business purposes.

Marketing Communications: Opt out of promotional emails using the unsubscribe link or through account settings. You’ll still receive essential service notifications.

Cookies: Control cookies through your browser settings. Note that disabling cookies may limit functionality.

Do Not Track: We currently don’t respond to Do Not Track signals.

Regional Rights: Depending on your location, you may have additional rights:

For EU/UK Users (GDPR):

Right to access your data
Right to correct inaccurate data
Right to delete your data
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with supervisory authorities

For California Users (CCPA):

Right to know what information we collect
Right to delete your information
Right to opt out of sale (we don’t sell data)
Right to non-discrimination

For Other Regions: Contact us at [email protected] to exercise your rights.

Children's Privacy

HMC is designed for users aged 13 and older. We don’t knowingly collect information from children under 13 without verifiable parental consent.

For Users 13-17: We encourage parental involvement. Parents can:

Review their child’s account
Request information deletion
Revoke consent for data collection
Contact us with concerns at [email protected]

If We Learn: That we’ve collected information from a child under 13 without proper consent, we’ll delete it promptly.

Parents: If you believe your child under 13 has provided information to us, contact [email protected] immediately.

Data Security

We implement reasonable security measures to protect your information:

Encryption of data in transit and at rest
Secure authentication systems
Regular security assessments
Access controls and employee training
Monitoring for suspicious activity

However, no system is 100% secure. We cannot guarantee absolute security, and you use our Services at your own risk.

Your Responsibility:

Keep your password confidential
Log out from shared devices
Report suspicious activity immediately

Data Retention

We retain your information for as long as:

Your account is active
Needed to provide Services
Required by law or regulation
Necessary for legitimate business purposes

When you delete your account:

Most personal information is deleted within 30 days
Some data may be retained in backups for up to 90 days
Aggregated, de-identified data may be retained indefinitely
Legal requirements may necessitate longer retention

International data transfers

HMC operates globally. Your information may be transferred to and processed in countries other than your own, including Nigeria and countries where our service providers operate.

These countries may have different data protection laws. When we transfer data internationally, we:

Use standard contractual clauses
Implement appropriate safeguards
Comply with applicable data transfer regulations

Third Party links and services

Our Services may contain links to third-party websites, apps, or services. We’re not responsible for their privacy practices. We encourage you to review their privacy policies before providing information.

Third-Party Integrations: When you use social login or other integrations, those providers’ privacy policies apply to their data collection.

Changes to this privacy policy

We may update this Privacy Policy periodically. When we make material changes:

We’ll update the “Effective Date” at the top
We’ll notify you via email or platform notification
Continued use after changes constitutes acceptance

We encourage you to review this policy regularly.

Specific regional information

For EU/UK Users

Legal Basis for Processing:

Contract performance (providing Services)
Legitimate interests (improving Services, security)
Consent (marketing, optional features)
Legal obligations (compliance)

Data Controller: HMC Exam Prep is the data controller for your information.

For California Users

Categories of Information Collected: See Section 1 Business Purposes: See Section 2 Categories Shared: See Section 3 Sale of Information: We don’t sell personal information CCPA Rights: See Section 4

Contact for CCPA Requests: [email protected] or call [+(234)7087330242]

By using HMC Services, you acknowledge that you’ve read and understood this Privacy Policy.

Last updated: December 12, 2024

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